Provide app-based access to more than 300 services and welfare schemes

Relevant digital service delivery has expanded under Digital Gujarat and Sugam Digital Gujarat rather than the promised Suvidha label. In March 2026 Gujarat launched a simplified online process for 20 high-transaction services across five departments. A May agreement proposed WhatsApp access to approximately 20 services, but that agreement alone does not prove the chatbot was operating. This supports meaningful movement toward easier citizen access. The reviewed evidence does not establish a functioning, unified mobile app delivering the promised 300-plus services and welfare schemes. The 20 simplified services are neither the entire Digital Gujarat catalogue nor a valid 20-of-300 completion numerator. The promise is Partially Done, with the full app scope still to be verified.