Expand the CM helpline and run regular good-governance camps

Substantially delivered. The government upgraded its public-grievance system (the CM Jan Sunwai portal, with online complaint tracking and feedback) and runs weekly "Jan Sunwai" grievance camps every Saturday across all revenue districts, attended by District Magistrates, cabinet ministers, MLAs, councillors and officials from the MCD, Delhi Police, power companies and 18+ departments, held at community centres and public halls as well as offices. The core promise — expanded grievance access plus regular good-governance camps — is operational; the literal "camp in every ward" granularity is not independently confirmed. Marked fulfilled.