Widen the coverage of Goa's Right to Public Services framework
Bharatiya Janata Party · Goa Legislative Assembly Election 2022
Last updated 23 Jun 2026
What does this status mean?
Meaningful delivery has occurred, but the stated commitment is incomplete.
Status describes delivery. Confidence describes how strong the available evidence is.
Original manifesto wording
“We will widen the scope of the Goa Right to Public Services Act which will create a robust digital first citizen grievance redressal system and enable swift resolution of ease of living related issues.”
Our Assessment
Partial. This sentence is split because widening statutory service coverage and establishing a digital grievance system have independent implementation thresholds. The exact Act title or enactment of a formal amending Act is not essential where the Government substantively expands coverage through notifications issued under the existing Act. In January 2025, Goa revised the notified schedule for multiple Factory and Boiler services, including approval of plans, licensing, renewal, transfer and worker-related services with defined timelines. In March 2025, the Government added query handling and grievance handling by the Goa Investment Promotion and Facilitation Board with seven-day and fifteen-day time limits. These constitute real post-election widening of the service framework. However, no approved evidence confirms comprehensive coverage of all relevant citizen and business services, or completion of the broader proposed expansion throughout the administration. Status partial.
Sources & Evidence
Government of Goa Official Gazette - Revised notified services under the Time-Bound Delivery of Public Services Act
Government of Goa Official Gazette - Goa-IPB query and grievance services under the Time-Bound Delivery Act
BJP Goa Assembly Election 2022 manifesto
Promise Timeline
Goa added Goa-IPB query and grievance handling to the statutory time-bound service framework.
View sourceGoa revised the notified schedule and timelines for multiple Factory and Boiler services under the Time-Bound Delivery Act.
View sourceRelated Promises
Strengthen the Official Languages Department for easier administrative communication
Make all Goa government offices paperless by 2027

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